In addition to mode-specific enablers, the Dynamic Knowledge Creation model builds on five organisational culture enablers: vision, communications, knowledge activists, sharing, and broad access. 

Knowledge management was a surprising subject to participants, but they anticipated that having a knowledge management vision would have a significantly positive impact on their work (concept pilot interviews, interviews). The lack of capacity (in user and provider organisations) and the ecosystem fragmentation, have made it difficult for cultural heritage to have a knowledge curating vision. The starting point is provided by this research. The knowledge vision requires to map the current state, to demonstrate what it could be, and show how to get there (Krogh et al., 2000). The research so far has mapped the ecosystem’s knowledge fog, and shown the individual excellent work that, if joined-up and complemented, can relatively quickly and inexpensively significantly improve processes and organisational sustainability in cultural heritage. The rest of this chapter builds up the how, and outlines the proposal.

Initiating the vision requires leadership. The key organisations would need to manage conversations. That involves a conversational etiquette, setting the example of reflecting on the findings, being prepared to talk, and to actively encourage participation in the process (Krogh et al., 2000). Section 8.2 provides a potential structure for such activity. Then, starting the implementation of the vision requires the ‘major players’ to be engaged as knowledge activists (Krogh et al., 2000, p. 147).

The fourth enabler is creating the right context for sharing (Krogh et al., 2000). In cultural heritage this involves formalising partnerships and network roles, creating the technological infrastructure, and reigniting a professional development aspiration within the user organisations. 

The final enabler is broadening the scope of knowledge (Krogh et al., 2000; Nonaka and Takeuchi, 1995). This is a two-way relation, providing ecosystem-wide knowledge, in this case professional development knowledge, knowledge that can be utilised by everyone involved in cultural heritage, and enable everyone to socialize with that knowledge at team, organisational, and interorganisational level, for sharing their experience and knowledge viewpoints.